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Benjamin Todd's avatar

I feel a bit cautious about the counsellor forecast because anecdotally and in surveys, therapy seems to be one of the most popular uses of AI at the minute.

Mostly this seems to be new demand – people are speaking to their AI therapist every day and then also speaking to a human therapist once a week, or are using AI therapy when they wouldn't have bothered to get a human therapist before. And I think people could do 10x more therapy than they do today.

So I don't expect an immediate impact on employment.

But AI therapy seems like seems likely to continue to improve as models get better memory of past interactions, plus better social skills as they get larger (e.g. GPT-4.5 vs 4), more personality (maybe realistic video avatars). In combination with advantages like unlimited free 24/7 availability, infinite patience and ability to provide any therapy style, it wouldn't be surprising if people stopped bothering to see their human therapist.

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